{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743447,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2026","dateComplaintFiled":"06/11/2026","vin":"KNDPMCAC8K7","components":"POWER TRAIN","summary":"I did not have an incident yet. I was advised by my local State representative Jimmy Gordon's office.  They stated were unable to help me get reimbursement for the $8000 I just paid my Kia dealer, but that I should make a complaint on this website. What happened is that I was hearing an odd noise and it was slipping. I went in thinking it was my tires and it needed alignment- so I had them replaced , etc in April. But the sound was still there so I went back in . Then the Kia St Cloud dealer diagnosed that the AWD transfer case was the cause (pd $4704 including $130 surcharge! ). When dealer called to say it was ready, they said bad news- your transmission is also damaged (pd $3197 including $90 surcharge ! ). This is a known failure of Kia/Hyundai models and needs to be addressed. You can lose control of your car and there could be an accident,  especially on busy highways! I appealed to Kia corporate and also BBB auto line, but they both denied because too many miles (130k). The sound I heard /issue with transfer case & transmission happened as soon as my powertrain warranty was over! This is not right! I was someone who had given this vehicle 5 stars! I am the only owner and a multi- Kia owner who only brought this vehicle to a Kia dealer for all work. I have all records and that info was why Kia corporate originally told me i had \"justification \" for a goodwill reimbursement. [I currently am unemployed so I had to put all the repairs on a credit card (which meant being charged a 2.9% surcharge without informing me at the counter!)]. I hadn't heard so called June 2nd to Kia customer care  and they said it was denied after all and would not give me any info except that they had negotiated with the dealership and it came back denied! I tried to call the GM at the dealer , but no answer back from my voice mail to Hector. Then BBB AUTO LINE also told me ineligible due to mileage. Well, this is still a dangerous issue and needs to be addressed!","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]}]}