{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743492,"manufacturer":"Rivian Automotive, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"06/11/2026","vin":"7PDSGABL2NN","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Vehicle was inoperable and over 100F in our driveway, with a flashing \"critical high voltage battery fault\". My wife injured her hand attempting to get in the vehicle. The service center has claimed that moisture inside the HVAC system caused the High Voltage (HV) battery system to fail, throwing a critical high-voltage battery fault. Rivian is attempting to deny warranty coverage based on this moisture.   Linkage to Warranted Component: At 85,690 miles, my vehicle is fully covered under Rivian\u2019s 8-year High Voltage Battery Limited Warranty. The critical high-voltage fault and subsequent component failures were directly caused by water entering the electrical/battery system.  Proximate Cause via Known Manufacturing Defect: Rivian has an active Technical Service Bulletin (TSB) regarding moisture ingress via the HVAC assembly for 2022\u20132024 R1S models. The moisture that caused the battery fault is a documented, inherent design defect of the vehicle, not user negligence or external environmental damage. An inherent defect in an out-of-warranty system cannot be used to void coverage for a failure it causes inside a component that is still heavily protected by an active warranty.  The photograph provided by the service center does not depict superficial 'moisture in the HVAC' causing external damage. It shows severe fluid ingress and terminal corrosion inside the Woory Industrial High Voltage Cabin Heater assembly. Because this is an internal, high-voltage powertrain component operating directly off the traction battery system, it falls squarely under Rivian's 8-year / 175,000-mile High Voltage System Warranty. The corrosion present on the high-voltage circuit board is a direct result of the factory HVAC water ingress defect acknowledged in Rivian's technical service bulletins for 2022-2024 R1S vehicles. A manufacturing defect that allows water to breach a sealed, high-voltage housing cannot be used to deny warranty coverage on a high-voltage system that is actively w","products":[{"type":"Vehicle","productYear":"2022","productMake":"RIVIAN","productModel":"R1S","manufacturer":"Rivian Automotive, LLC"}]}]}