{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743516,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2026","dateComplaintFiled":"06/11/2026","vin":"5TDJZRFH0KS","components":"UNKNOWN OR OTHER","summary":"The rear air conditioning refrigerant lines on a 2019 Toyota Highlander SE failed due to excessive rust/corrosion, causing the A/C system to leak refrigerant and stop holding a charge. The failure affected the rear A/C lines that run to the rear of the vehicle.  The problem was first diagnosed by an independent repair shop and then confirmed by a Toyota dealer. The Toyota dealer documented that the rear A/C lines were leaking due to excessive rust/corrosion. The dealer recommended replacing the rear A/C lines/cooling lines as a set, evacuating and recharging the A/C system, adding dye, and checking system operation. The repair was completed by the Toyota dealer but not covered or reimbursed.  The vehicle/component was inspected by an independent service center and by a Toyota dealer. Toyota corporate customer support was also informed of the dealer diagnosis. The failed component may no longer be available for inspection because the repair has been completed, but repair records, dealer diagnosis, invoice, and related documentation are available.  Safety concern: The A/C system failure can affect occupant safety and visibility because air conditioning is used for windshield defogging/defrosting and cabin humidity control. Loss of A/C can reduce the ability to clear the windshield in humid or rainy conditions. It can also create a risk to rear passengers, including children, during hot weather because the rear A/C system is no longer functioning as designed. The failure also involved leaking refrigerant from corroded lines. Toyota will not accept that this is a premature and dangerous parts failure.   There were no warning lamps or dashboard messages before the failure. The symptom was that the A/C stopped cooling and would not hold refrigerant. The cause was later confirmed, by Toyota,  as leaking rear A/C lines due to excessive rust/corrosion. Toyota has refused goodwill repair even after NUMEROUS persons have reported the same issue online.","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}