{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743806,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2026","dateComplaintFiled":"06/12/2026","vin":"KL7CJLSB7HB","components":"ENGINE","summary":"Vehicle engine light came on XXX and was driven immediately to Auto Zone to check the code. The code showed P0299. The vehicle was then taken 2 miles home and parked. It was towed to Lake Chevrolet in [XXX] on XXX to prevent any engine damage from occurring due to the failed turbo.  Upon Lake's inspection they claim the manifold and valve cover gasket must be replaced. We agreed to that, and asked about an oil change as everything we read said that was mandatory with work like this. Was told the technician didn't suggest it but they would do it at our request for an additional charge. After they confirmed the turbo was bad and well as the items above we agreed to the repairs and they said the vehicle would be ready the next day. We called again at the end of the next day and they said the repairs were made and they were going to drive the vehicle to make sure all was well. The next call we received was the service advisor stating we need a new engine as after they drove it white smoke was coming from the exhaust and they now found a cracked piston. The vehicle was not blowing out white smoke when they received, it also passed emissions on 4/14/26. We also asked for all technician notes, diagnostics, etc. which they will not provide us unless we come in and get the non running vehicle and pay the 983.00 invoice.  We would have to have the vehicle towed from their lot as it can't be driven since their repairs. We contacted GM and spoke with \"Tamar\" multiple times with no resolution. Service manager claims GM will pay 1,500.00 towards a 9,000.00 new engine.  This engine damage is consequential damage of the turbo failure which the dealership is denying. GM and Lake Chevrolet are refusing to honor special coverage XXX for the resulting catastrophic damage. Dealership also refusing to provide documentation requested in attached letter. We seem to be expected to take their word for all of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"TRAX","manufacturer":"General Motors, LLC"}]}]}