{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11743929,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2021","dateComplaintFiled":"06/13/2026","vin":"5FNRL6H79LB","components":"ELECTRICAL SYSTEM","summary":"NHTSA Complaint Narrative – 2020 Honda Odyssey VIN: [XXX] Beginning in 2021, the vehicle experienced repeated starter and idle stop system failures, including: •delayed starting •failure to restart after idle stop •multiple warning lights •intermittent no start conditions •repeated battery failures The earliest documented complaint (Culver City Honda, March 25, 2021) states: “When using the auto start/stop feature the vehicle will have multiple warning lights. Sometimes will struggle to turn back on.” These symptoms continued for several years despite multiple dealer visits, battery replacements, electrical diagnostics, and software updates. In late 2025, the starter failed completely and required replacement at a cost of $1,890.25. The failure of the idle stop restart system poses a safety risk, as the vehicle may fail to restart in traffic after stopping at an intersection. Honda has refused to provide any written response regarding the issue. I am submitting this complaint so NHTSA is aware of the repeated failures and the potential safety implications.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}