{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744015,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2026","dateComplaintFiled":"06/14/2026","vin":"W1N9M0CB2RN","components":"UNKNOWN OR OTHER","summary":"Electrical System/Climate Control/Energy Management  DESCRIPTION OF PROBLEM: On XXX, I exited my 2024 Mercedes-Benz EQB 250+ at a parking lot in [XXX] to briefly enter a business. I left the vehicle running in Park and I took the key fob with me and left the climate control (AC) active. Three occupants remained inside the car: my wife, son, and dog. Without any warning, alert, or notification to the remaining occupants, the car automatically shut down its drivetrain and climate control system after approximately 5 to 10 minutes of idle time. The interior temperature in TX in summer conditions can reach dangerous levels within minutes of AC loss, creating a life-threatening situation for car occupants. The car provides no prominent warning to the driver at the time of exit that this automatic shutoff will occur. There is no accessible, clearly labeled setting to disable this behavior. The only known workaround \u2014 pressing a small fan icon on the lower display screen before opening the door after powering off \u2014 is non-intuitive, undisclosed in routine car operation, and limited to approximately 30 minutes. This design is in stark contrast to competing electric cars (e.g., Tesla) which offer an explicit, clearly labeled \"Keep Climate On\" or \"Dog Mode\" feature that maintains cabin temperature indefinitely when occupants are present. In high-heat states such as Texas, where temperatures routinely exceed 100\u00b0F, an unexpected and unannounced climate system shutdown poses a serious and foreseeable risk of heat stroke, injury, or death, particularly to children, elderly individuals, and animals who cannot self-rescue. I am requesting that NHTSA investigate this as a potential safety defect and evaluate whether Mercedes EQ cars equipped with this automatic idle shutoff behavior require a design change, software update, or recall to add adequate safeguards. No crash or injury occurred in this incident. This complaint is being filed to prevent future harm.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"MERCEDES-BENZ","productModel":"EQB 250+","manufacturer":"Mercedes-Benz USA, LLC"}]}]}