{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744068,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2026","dateComplaintFiled":"06/14/2026","vin":"1V2WNPE86PC","components":"UNKNOWN OR OTHER","summary":"We are experiencing ongoing connectivity and safety\u2011related issues with our Volkswagen vehicle that have remained unresolved for more than six months. The vehicle is not connecting to the VW app, which has resulted in the SOS emergency call function being inoperable. Additionally, the vehicle\u2019s built\u2011in GPS system is displaying our location in an entirely different state, which raises significant concerns about the accuracy and reliability of the system.  We have visited multiple Volkswagen dealerships and contacted Volkswagen customer support numerous times by phone. Despite these repeated attempts, the issue has not been diagnosed or corrected. As a result, in the event of an accident or emergency, we currently have no functioning means of alerting emergency services through the vehicle.  Furthermore, the navigation system\u2014specifically the feature that locates charging stations and was included in our original purchase\u2014has not worked since approximately six months after we acquired the vehicle and continues to be nonfunctional. The VW app has also been inoperable since May 19, 2026, and despite contacting two dealerships and VW support, we have not received any follow\u2011up or resolution. Without app connectivity, we cannot determine whether the vehicle is locked, fully charged, or if it has been accessed.  At this time, neither we nor Volkswagen appear to know the cause of these failures. Our primary concern is safety, and we are requesting that this matter be addressed promptly and thoroughly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}