{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744211,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/15/2026","vin":"2FMPK4J91NB","components":"ENGINE","summary":"My 2022 Ford Edge (approximately 97,000 miles) experiences a persistent shuddering condition that is most noticeable at speeds below 60 mph. The shudder can be felt through the vehicle and is sometimes perceived as an engine misfire. There are no warning lights or diagnostic trouble codes (DTCs) present.  This condition matches exactly the symptoms described in Ford Technical Service Bulletin 25-2154 (Torque Converter Shudder, issued May 5, 2025), which applies to 2019-2022 Ford Edge vehicles equipped with the 8F35 transmission built on or before June 30, 2022. Ford has also issued Customer Satisfaction Program 25L02 related to the Transmission Control Assembly on this same platform.  Despite Ford formally acknowledging this issue through both a TSB and a CSP, no repair has been offered to me at no cost, and my vehicle remains unrepaired. I am concerned that Ford's response has been inadequate given the known nature of this defect.  I am submitting this complaint to create an official record and to request that NHTSA investigate whether a safety recall is warranted for this known transmission issue affecting 2019-2022 Ford Edge vehicles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}