{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744331,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/15/2026","vin":"KNDJN2A2XG7","components":"UNKNOWN OR OTHER","summary":"We would like to file a complaint and request a recall so that Kia Corporation is responsible to pay for a new paint job on our vehicle, 2016 Kia Soul. With Kia Corp, paint is covered under warranty for 3 years, however a customer would not know there is a paint adhesion problem within the first 3 years.   The problem - Our paint is peeling off of the vehicle and started out of nowhere, no rock chip...nothing.   It started as a bubble on the side of our vehicle and that bubble broke open and began peeling. We also have areas SEPARATE from the original area that just randomly flaked off with no bubble...just started peeling from the edges of the window, especially on top of the roof.  No matter where it starts (and it continues to do so), it peels on its own.   We have a white Kia and white (amongst a few other colors) seems to be an issue from KIA's manufacturer.  Kia knows it. It seems the mfg used the incorrect paint adhesion product from the beginning, therefore it is peeling off.  We've never seen anything like it.  We currently have 77K miles on the car, but this started a year ago.  We just had no idea this first, tiny area would turn into the entire car's paint peeling off. This is a manufacturing issue.  The vehicle peels to the gray level first and then to a mustard color, so we are down to the original metal.  This is all without us touching it at all.  It peels ON ITS OWN.  I have called Kia customer care to see what is wrong with the Kia Soul.  The first time, KIA's customer care rep did not log it as a case number, so there is no record of my call. The 2nd time, calling on 6/15/26, I had to request to file a complaint so that a case number was created.  I am now filing a complaint with NHTSA. Please see photos. Thank you for your consideration, [XXX] and [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}