{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744336,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"06/15/2026","vin":"KM8R54GEXRU","components":"STEERING,ELECTRICAL SYSTEM","summary":"While driving the 2024 Hyundai Palisade, the steering wheel suddenly locks up, resulting in an immediate loss of steering control creating an immediate safety hazard.  The steering wheel becomes completely rigid, making it impossible to turn left or right.  This condition feels as though the power steering system has completely stopped working.  Simultaneously, multiple warning lights appear on the dashboard.  To avoid an accident, the driver must physically muscle the rigid steering wheel to force the vehicle onto the right-side shoulder of the road.  Once safely stopped, turning the engine completely off and restarting it seems to temporarily resolve the problem.  After the re-start, the warning lights disappear, and the steering wheel operates normally again.  This problem (loss of steering wheel control) has occurred 5 times randomly and intermittently (each time while driving).  The first 2 times this problem occurred was in September 2024 and it was taken to a Hyundai dealership and the problem was reported (repair #1 dated 9/30/2024, mileage 13603).  Next, the vehicle was in the dealership for repair of the Forward Collison Light / Low Battery (repair #2 dated 11/22/2024, mileage 14899).  Next, the vehicle was in the dealership for replacement of the Front Radar Sensor (repair #3 dated 12/05/2024, mileage 15353).  Next the vehicle's steering wheel locked up on 9/18/2025, mileage 24370 (3rd time).  Next the vehicle's steering wheel locked up on 5/24/2026, mileage 31714 (4th time).  Next the vehicle was in the dealership for regular maintenance and to investigate the steering wheel lock up that occurred on 5/24/2026 (repair #4 dated 5/27/2026, mileage 31798).  Next the vehicle's steering wheel locked up on 6/04/026, mileage 31946 (5th time).  Next the vehicle was in the dealership to replace the steering column control module or power pack electric (repair #5 dated 6/04/2026, mileage 31985).","products":[{"type":"Vehicle","productYear":"2024","productMake":"HYUNDAI","productModel":"PALISADE","manufacturer":"Hyundai Motor America"}]}]}