{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2026","dateComplaintFiled":"06/16/2026","vin":"1FTER4FH6ML","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Vehicle: 2021 Ford Ranger.   Mileage: 44,000   My 2021 Ford Ranger begin experiencing dangerous transmission shifting issues with absolutely no warning signs or indicator lights prior to the incidents. On multiple occasions the truck suddenly and randomly stalled in the middle of the freeway and in the middle of the road, feeling as if the transmission went into neutral with no power to move the vehicle. These incidents occurred multiple times putting myself and my small child at serious risk of injury or death. At no point did any warning lights illuminate or any indication appeared on the dashboard to alert me of a problem before these dangerous events occurred.  The truck was taken to a Ford dealership where it was diagnosed with an electrical fault in the transmission solenoids. The final diagnosis is a full Transmission R&I and overhaul at only 44,000 miles.   This issue is covered under Ford TSB 21-2315 which acknowledges that the 10-speed automatic transmission may exhibit harsh engagement, delayed shifts, and shifting problems due to known defects.   My 5yr/60,000-mile powertrain warranty expired 3 months ago by time only. I am well under the mileage limit at 44,000 miles. Ford has agreed to cover only $2,097.06 of the $5,242.65 repair, leaving me responsible for $3,145.59 for a known manufacturing defect.   When I contacted Ford requesting full goodwill warranty coverage, I received poor customer service a manger (Luis) promised to call back multiple times with additional coverage options and never did.   A full transmission overhaul at 44,000 miles is not consistent normal wear and tear and is clearly the result of a manufacturing defect that Ford has already acknowledged through TSB 21-2315. The sudden and unexpected nature of these failures with no warning, combined with the serious safety risk posed to myself and my child, makes this matter extremely urgent. I am requesting NHTSA investigate this matter and Ford's handling of this known defect.","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}