{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"06/16/2026","vin":"2FMPK4AP0KB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I am wanting to share my concerns about my 2019 Ford Edge.  My Edge has 64,500 miles on it and the transmission needs replacing; it is sitting in my back driveway.  My daughter and I just made it home from a trip when the transmission gave out - when we pulled into the driveway, and it was still in gear, it put itself into park!  We tried to put it in drive and reverse and again, as we were watching the gear dial - it put itself into park again! Before that, I had noticed some issues about jerking and revving up so I took it to the nearest Ford dealership - after hooking it up to the computer several times (while it was UNDER 60,000 miles on the odometer), the dealership told me that they changed a few things on the computer and 'it would drive like hell for a while, but it will get used to my driving and get better' !!  After contacting them more, they told me that it needed a new throttle body. I wanted a second opinion so a friend trailered it to another Ford dealership and they tested the transmission liquids and told me that it needs a new transmission.  (It was now over 60K.)  Ford said that if I would pay them $4500, they MIGHT cover the other the $4500 for the new transmission.  I had my Edge for about a year when this happened and now it has been sitting in my driveway since last summer!!  I am still making the monthly payment on it, plus full coverage insurance for a pretty driveway ornament.  My friend found paperwork regarding transmissions like mine having troubles (and he showed it to the local dealership - they did nothing) so I have been watching for recalls on the transmission.  If you have any suggestions, etc please let me know - I do not have $4500 to fix my car......  When this all started, I contacted Ford and started a case on it.  (8/26/24). Case #XXX.  I was told by the dealership to start it myself and keep an eye on it; but when I called Ford regarding it - they told me that the dealership should be the ones doing this......  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}