{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744607,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"06/16/2026","vin":"W1KAF4HB3PR","components":"TIRES","summary":"2 of 245/40HR18XL &  2 of 225/45HR18XL... All 4 tires replaced I purchased a 2023 Mercedes-Benz C300 from Benzel Busch motor car (an authorized Mercedes-Benz dealer) in [XXX] in XXX.  Since purchase, this vehicle has had repeated, unresolved defects.  The Check Engine warning light has illuminated numurous times, resulting 4 separate towing incidents.  Despite multiple warranty repairs, the same issues keep recurring.  At only 10,167 miles, one tire required replacement due to abnormal wear.  At only 22,780 miles, all 4 tires required full replacement for the same reason.  In total 5 tires have been replaced within 22,780 miles, strongly suggesting an underlying vehicle defect (alignment, suspension or steering) rather then normal wear.  I paid $1,700 out of picket for the 22,780 miles tire replacement, as tires are not typically covered under warranty.  I believe this cost resulted directly from an unresolved vehicle defect, not drive behavior.  I filed a formal complaint with Mercedes-Benz USA Customer Assistance Center and received Case No. XXX.  I was told reimbursement would not be provided.  Desired Resolution:  Reimbursement of $1,700 for the tire replacement caused by an unresolved vehicle defect, and a written explanation of how Mercedes-Benz USA will address the recurring mechanical issues.  Supporting docyments available:  Repair orders, tire receipt, email correspondence.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"MERCEDES-BENZ","productModel":"C 300 4MATIC","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"TURANZA LS100 RFT","size":"245/40R18","manufacturer":"Bridgestone Americas Tire Operations"}]}]}