{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744837,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"06/17/2026","vin":"JF2SKAUC1MH","components":"ELECTRICAL SYSTEM","summary":"Persistent Battery Drain on a 2021 Subaru Forester Limited. Problems began in year 4 of ownership (~17,000 mileage), after Subaru Starlink Subscription services expired. Red (Error) Starlink SOS indicator light was evident, where a normal light would show green. Battery would fully drain after about 3-4 days of inactivity while parked in a commercial garage. After repeated dead batteries, a jump-starter battery pack was used regularly, as well as a wall-outlet battery charger. The problem has not resolved with a new and appropriately specified AGM battery, replaced in December 2025. The only solution is to pull the engine-bay fuse #5, which disables the Data Communication Module (DCM), as well as other features (hands-free microphones and audio system). By pulling the fuse #5 consistently, the problem has ceased, even after a two-week period of no use. This provides irrefutable evidence that the DCM powered by fuse #5 is the source of the battery drain. The only resolution Subaru would offer was to insist on a dedicated diagnostic visit to a dealership, with the associated costs of hundreds of dollars to be borne by me, the customer, without a clear understanding of the costs or remedies to resolve this problem. I feel unsafe driving my vehicle for more than short trips given the risk of stranding or further electrical malfunctions that would impact critical vehicle functions or safety systems.","products":[{"type":"Vehicle","productYear":"2021","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}