{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744912,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/17/2026","vin":"2C4RC1GG3HR","components":"STEERING","summary":"Vehicle: 2017 Chrysler Pacifica Limited Gas (VIN: [XXX])  Component: Steering / Electrical Power Steering (EPS) Gear Rack  Incident Description: I am filing this report in relation to active NHTSA Preliminary Evaluation PE25009 regarding the intermittent loss of electric power steering assist.  While driving on curved roads, the steering system exhibits a distinct \"sticky\" or binding sensation during gradual, sustained turns. This mechanical resistance is highly localized and most noticeable when holding the steering wheel slightly off-center, specifically near the 11 o'clock and 1 o'clock positions. When attempting to exit a curve, the steering wheel fails to smoothly return to center on its own. It requires a deliberate, manual \"nudge\" or extra physical driver effort to break past the sticky threshold. Once this resistance is overcome, the Electric Power Steering (EPS) assist suddenly reactivates, creating a brief oversteer condition that requires immediate correction to keep the vehicle tracking safely in its lane.  The behavior feels heavily tied to an internal electronic fault within the steering gear module rather than standard lane-keep assistance intervention, as the binding sensation persists even with safety features deactivated. This creates an unpredictable driving dynamic, particularly at highway speeds where subtle, precise inputs are required.  Additionally, this vehicle has an extensive history of rapid battery failure, requiring multiple complete replacements of both the main and auxiliary batteries within consecutive 12-month periods. I suspect a systemic voltage drop or a compromised electrical ground circuit (potentially related to Chrysler Recall V53 / NHTSA 19V-348) may be concurrently affecting or accelerating the failure of the highly voltage-sensitive EPS rack assembly.  The temporary binding of the steering infrastructure represents a clear, progressive safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}