{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11744922,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/18/2026","vin":"5XYPGDA31HG","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Following an engine replacement performed at Billion Auto Kia in Rapid City, SD, I began experiencing persistent electrical system failures in my 2017 Kia Sorento. The vehicle alarm would activate randomly without cause, including while I was inside the vehicle with the engine running. Additionally, the door locks would engage spontaneously, trapping me inside the vehicle and preventing me from exiting. The only way to exit was to forcibly pull the door handle, which triggered the alarm. I have video documentation of these incidents. I presented the vehicle to Billion Auto Kia in Rapid City, SD \u2014 an authorized Kia dealership with these exact symptoms. The service department was unable to identify a root cause and provided no repair path, returning the vehicle to me unrepaired. 7 months later, Courtesy Kia of Brandon in Brandon, FL, another authorized Kia dealership diagnosed the root cause as a failed Body Control Module (BCM). During the service visit, a Kia dealership technician personally witnessed the alarm activating spontaneously while operating the vehicle, further confirming the defect. The BCM failure was present and active at the time of the prior authorized dealer visit and was not detected. The failed BCM has also caused the gear shifter to become completely stuck, unable to shift out of Park, leaving the vehicle fully inoperable. This vehicle has had 6 recall actions performed since purchase \u2014 4 completed after my purchase in August 2023, and two completed prior to my purchase. Despite this recall history, the vehicle has experienced an engine failure and a BCM failure within less than 3 years of my ownership. Being trapped inside a vehicle with a malfunctioning lock system represents a serious safety hazard, particularly in the event of an accident or emergency requiring rapid exit. I am requesting NHTSA investigate whether a safety defect exists in the Body Control Module of 2017 Kia Sorento vehicles and whether additional recall action is warranted.","products":[{"type":"Vehicle","productYear":"2017","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}