{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745323,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"06/19/2026","vin":"4S3BNAF61J3","components":"ELECTRICAL SYSTEM","summary":"The factory Harman Kardon Starlink touchscreen infotainment system in my 2018 Subaru Legacy has experienced severe touchscreen delamination. The display has developed widespread bubbling beneath the glass and now generates repeated \"ghost touches\" without any driver input. The system activates buttons, changes screens, opens menus, and performs functions on its own while the vehicle is being driven. These unintended inputs create a driver distraction and make it difficult to use navigation, audio, and vehicle information functions safely. This appears to be a known and widespread issue affecting 2018 Subaru Legacy vehicles equipped with Harman Kardon Starlink head units. The problem is caused by touchscreen delamination and continues to worsen over time. Subaru of America was contacted regarding the defect but declined assistance. The vehicle currently has approximately 117,000 miles. The issue is not the result of damage, misuse, or modification of the vehicle. I am submitting this complaint because the touchscreen operates without driver input and creates a distraction while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"LEGACY","manufacturer":"Subaru of America, Inc."}]}]}