{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745491,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2026","dateComplaintFiled":"06/21/2026","vin":"2HKRW2H94JH","components":"STEERING","summary":"At highway speeds the steering intermittently sticks at center and then releases suddenly. It feels unsafe and causes me to oversteer to correct causing chance to run off the road. This matches the known EPS rack binding issue on 2017\u20132019 CR\u2011Vs. I have had diagnostic performed at Honda of Marysville on 6/12/26 and they responded with confirmation of the problem and agreed to escalate to Honda for goodwill repair, for safety concern. Honda OF Marysville responded on 6/15/26 that Honda Corporate declined goodwill coverage. Called Honda Corporate on 6/15/26 at 415p. Talked with Alec.  Explained situation. Calling to File an appeal for goodwill coverage. 1. Dealer confirmed problem 2. Dealer applied for Goodwill coverage. Declined 3. Known safety problem and is under an SB 18-103 which applies to 2017-2019 CRV vehicles 4. Had problem for 2+ years. Getting worse per last trip on highway to Michigan [XXX]. He looked up and confirmed case information. Reaching out internally. Received call from Haley at Honda Corp @6p on 6/16/26. (800) 999-1009 x88210 as assigned Case Worker. Explained situation and confirmed information she was seeing. Haley said response in 24-48 hours and would call Friday 6/19 with update worse case. On 6/19/26 I left two VM\u2019s and one email but did not get a promised update.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}