{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745519,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2024","dateComplaintFiled":"06/21/2026","vin":"4T4BF3EK6BR","components":"UNKNOWN OR OTHER","summary":"I am submitting this complaint to report a serious safety hazard involving my 2011 Toyota Camry. The vehicle's dashboard has deteriorated and is melting, creating a sticky surface that reflects sunlight onto the windshield and significantly impairs visibility while driving. The dashboard continuously emits a residue that transfers to the windshield, making it difficult to keep the glass clear and further reducing visibility. The resulting glare can be severe, especially during daylight hours, creating dangerous driving conditions and increasing the risk of an accident. I understand that Toyota previously acknowledged this defect and offered a customer support program for affected vehicles. However, Toyota has denied assistance because it claims I missed a deadline for repairs. I never received any notification regarding the program or any deadline. As a result, the safety hazard remains uncorrected. This issue is not cosmetic. The melting dashboard directly affects the driver's ability to see the roadway clearly and safely operate the vehicle. The condition continues to worsen over time and presents an ongoing risk to vehicle occupants, pedestrians, and other motorists. I respectfully request that the National Highway Traffic Safety Administration review this matter and determine whether additional action is warranted to address this known safety-related defect. I believe affected vehicle owners who did not receive notice of the repair program should not be left with an unresolved safety hazard that compromises safe vehicle operation.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"CAMRY","manufacturer":"Toyota Motor Corporation"}]}]}