{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745633,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"06/22/2026","vin":"5YJ3E1EBXLF","components":"UNKNOWN OR OTHER,LANE DEPARTURE","summary":"Subject: Tesla HW2 FSD \u2013 Advertised Safety/Autonomy Features Not Provided  Description: I am reporting an issue regarding my 2020 Tesla Model 3 equipped with Hardware 2 (HW2) and Full Self-Driving (FSD) package. Although the vehicle is listed and sold as \u201cFSD capable,\u201d Tesla has stopped providing FSD software updates for HW2 vehicles. My vehicle is stuck on FSD version 12.6.4 and cannot receive newer versions (v12.7, v12.8, v13, etc.).  Tesla continues to advertise FSD as an evolving safety and autonomy system, but HW2 vehicles are no longer receiving the required updates to maintain or improve safety functions. This results in:  \u2022 Safety-related features not being updated \u2022 Autonomy features advertised at purchase not being delivered \u2022 OTA updates being discontinued without notice \u2022 Tesla refusing to provide a hardware upgrade path (HW3) despite FSD being purchased on this VIN   This creates a safety concern because the vehicle is operating with outdated perception and driving models while newer vehicles receive critical improvements. Tesla has not provided a remedy, timeline, or alternative solution.  I request NHTSA to investigate Tesla\u2019s failure to provide advertised and safety\u2011related FSD functionality for HW2 vehicles.  Vehicle Info: 2020 Tesla Model 3 Hardware: HW2 FSD purchased on VIN (previous owner) Purchased used in July 2023 Current FSD version: 12.6.4 (no further updates)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}