{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745740,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2026","dateComplaintFiled":"06/22/2026","vin":"19XZE4F5XKE","components":"UNKNOWN OR OTHER","summary":"The A/C evaporator failed due to a refrigerant leak caused by corrosion. The component is available for inspection upon request at the dealership where it was diagnosed.  The failure resulted in complete loss of air conditioning. In hot weather conditions, particularly during highway driving and stop-and-go traffic, loss of A/C poses a risk of heat-related illness to the driver, especially in high-temperature climates.  The defect was confirmed by a Honda dealership technician during an inspection in May 2026. The service advisor explicitly stated that the evaporator is manufactured from the same defective material as the A/C condenser, which Honda already acknowledged as a manufacturing defect under Service Bulletin 21-016. A Honda corporate customer relations representative independently confirmed the same information \u2014 that the evaporator shares the same material and is subject to the same corrosion issue.  No warning lamps or messages appeared prior to failure. The first symptom was warm air blowing from vents, which progressively worsened until A/C stopped functioning entirely.  Honda repaired the condenser under Service Bulletin 21-016 at no charge but refused to cover the evaporator repair, quoting approximately $2,600 out of pocket despite acknowledging the same root cause. I am requesting NHTSA investigate whether a recall or additional service bulletin covering the A/C evaporator on 2019-2021 Honda Insight vehicles is warranted, as other owners are likely experiencing the same defect.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"INSIGHT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}