{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745765,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/22/2026","vin":"5XYZGDAB4CG","components":"ENGINE","summary":"On June 16, 2025, I dropped my 2012 Hyundai Santa Fe GLS (VIN: [XXX]) off at Larry H. Miller Southwest in Albuquerque, NM for NHTSA safety recall #20V746000 (Theta II engine connecting rod bearing failure). It has now been over one week with zero communication from the dealership regarding the status of my vehicle.  When I attempted to follow up by phone I was unable to reach anyone in the service department. Upon calling Hyundai corporate customer service I was informed that the dealership had a name discrepancy in my paperwork and my owner profile was not linked to my VIN in their system. The recall work has not begun.  I was given a corporate case number but was told to call back the following day to check in rather than receiving a callback. The burden of all follow up has been entirely on me.  This is my only vehicle. I have been without transportation for over a week affecting my ability to get to work. No loaner or rental vehicle has been offered or provided.  My vehicle was brought in specifically for a federal safety recall involving a known engine defect that can cause fire or engine stall. The dealer\u2019s handling of this recall has been completely unacceptable and I am requesting NHTSA intervention to ensure compliance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}