{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745804,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2026","dateComplaintFiled":"06/22/2026","vin":"jm3ke4dyxg0","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Repeated Failure and Rebooting of Mazda Connect Infotainment System  I am the owner of a 2016 Mazda CX-5. The factory Mazda Connect infotainment system has developed a recurring defect in which the system repeatedly reboots to the Mazda logo while driving. Prior to complete failure, the navigation system became intermittent and Bluetooth connectivity frequently disconnected, requiring repeated attempts to reconnect devices.  The system now continuously cycles through the startup screen, making navigation, hands-free phone functions, and system settings inaccessible. These repeated reboots occur while the vehicle is in motion and are distracting to the driver. The flashing and rebooting screen repeatedly draws the driver's attention away from the road and interferes with the use of navigation and hands-free communication features that are intended to promote safe driving.  After researching this issue, I found numerous reports from other Mazda owners experiencing the same symptoms involving the Mazda Connect system, navigation SD card, and Connectivity Master Unit (CMU). The frequency and similarity of these reports suggest that this is a widespread and well-known defect rather than an isolated incident.  Because this defect affects driver attention and the safe operation of the vehicle's communication and navigation functions, I respectfully request that Mazda and the National Highway Traffic Safety Administration investigate this matter and require Mazda to issue a recall or establish a repair program for affected vehicles.  Vehicle: 2016 Mazda CX-5 Mileage: 70k","products":[{"type":"Vehicle","productYear":"2016","productMake":"MAZDA","productModel":"CX-5","manufacturer":"Mazda Motor Corp."}]}]}