{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11745950,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2026","dateComplaintFiled":"06/23/2026","vin":"1G4GC5E32CF","components":"SUSPENSION","summary":"Subject: Complaint Regarding Improper Handling of Safety Recall Repair Hello, I would like to file an official complaint regarding a dealership that failed to properly follow required procedures for a federally mandated safety recall repair on my vehicle. Vehicle Information: \u2022 Year/Make/Model: 2012 Buick Lacrosse \u2022 VIN: [XXX] \u2022 Recall Number (if known):  Dealership Information: \u2022 Dealership Name: Castle Buick \u2022 Location: 7400 Cermak Rd, North Riverside, IL 60546 \u2022 Date of Service Attempt: May 2026 Details of the Issue: The dealership did not follow the proper safety recall repair guidelines as required under federal regulations. Despite the recall requiring specific corrective actions to ensure the vehicle is safe to operate, the dealer either: \u2022 failed to perform the full recall procedure, \u2022 refused or delayed the repair without a valid reason, or \u2022 returned the vehicle without completing required steps to ensure safety (such as proper inspection, adjustment, or alignment). This violates my rights as a vehicle owner, as federal law requires manufacturers and authorized dealers to correct safety-related defects at no cost and in full compliance with recall instructions. I am requesting NHTSA\u2019s assistance in ensuring that the recall is properly completed and that the dealership\u2019s non-compliance is investigated. I am concerned for my safety and the safety of others on the road. Contact Information: \u2022 Name: [[XXX]] \u2022 Phone: [[XXX]] \u2022 Email: [[XXX]] Thank you for your attention to this matter.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"BUICK","productModel":"LACROSSE","manufacturer":"General Motors, LLC"}]}]}