{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746194,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"06/24/2026","vin":"5FNYF6H97HB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Since purchasing this vehicle new, the Auto Idle Stop (AIS) system on my 2017 Honda Pilot has intermittently failed during the engine restart sequence after the vehicle comes to a complete stop. When the AIS system shuts the engine off and I release the brake to resume driving, the vehicle intermittently fails to restart properly or does not restart at all, preventing the vehicle from moving as expected. In some instances, warning messages, including a collision mitigation message, has appeared on the dashboard before the car restarts.  This condition has occurred repeatedly over several years and has happened at intersections, while stopped in traffic, and while stopped on highways. The inability of the vehicle to restart and move creates a safety risk because the vehicle may remain disabled in active traffic when acceleration is needed.  The issue was reported to the selling and servicing Honda dealership (Cambridge, Honda in Cambridge MA) multiple times over several years. In August 2025, the vehicle received Honda's prescribed repair under Service Bulletins 23-008 and 23-009, including replacement of the starter assembly, starter relay, and battery. Despite these repairs, the same condition returned less than one year later and has occurred at least seven additional times. The vehicle stalls and sometimes displays the collision mitigation/crash warning message before restarting.  In June 2026, the vehicle was inspected again by the dealership. Technicians were unable to reproduce the condition during testing and declined to perform additional repairs. The defect remains unresolved. The vehicle has already received Honda's recommended AIS repair, yet the same stalling and crash mitigation message continues to occur. The intermittent nature of the defect makes it difficult to reproduce during short dealership evaluations, but it continues to occur during normal operation and presents an ongoing safety concern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"HONDA","productModel":"PILOT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}