{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746253,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2026","dateComplaintFiled":"06/24/2026","vin":"JA4J4VA84NZ","components":"BACK OVER PREVENTION","summary":"While putting my car in reverse my backup camera froze and then went completely black. I have tried the hard and soft reset with no luck. You can hear the infotainment system trying to load over and over again with a black screen. While researching, I see there was a previous recall for this exact problem that required a software update which mine had right before I bought it used less than a year ago. If the update did not work or only worked temporarily, the unit had to be replaced. I\u2019m not getting anywhere with my dealership for help. They offered to sell me a $5,000 unit or told me to buy an extended  warranty for electronics, wait a month and file a claim. I find it hard to believe that this is not related to recall. I had a 13 year old Nissan pathfinder before his and my backup camera/screen was still going strong.","products":[{"type":"Vehicle","productYear":"2022","productMake":"MITSUBISHI","productModel":"OUTLANDER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}