{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2026","dateComplaintFiled":"06/24/2026","vin":"1fadp3fe1jl","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I am adding a major update to my safety recall complaint because this dealership just tried to pull an illegal financial ambush on me.After my 2019 Focus started stalling out on the highway right after they did Recall 18V735, I brought it back. I explicitly told them in writing on our text thread: 'I do not authorize any standard diagnostic fees, parts, or repair charges.' I just wanted them to show me proof that they didn't pinch a wire or glitch the software during the recall work.Instead of showing me proof, they sent me a text message today saying my vehicle was 'ready for pick up' just to lure me down to the lobby. When I got there, they slapped an unauthorized invoice for $988.82 in front of my face for parts and labor. They did nearly $1,000 worth of work after I told them 'no' in writing, clearly trying to quietly fix their botched recall mistake under the table and force me to pay for it.When I showed the advisor the texts proving I denied the charges, the staff panicked and couldn't answer who authorized the job. I refused to sign it or pay it, and I walked out. My car is currently stranded on their lot because they are holding my keys hostage over unauthorized bills on a federal safety recall file. I have already escalated this to Ford Corporate under Case # CXH-0831-1568-S8L7B8","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}