{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746360,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"06/25/2026","vin":"JHMZC5F18KC","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My 2019 Honda Clarity has had a hybrid battery failure that triggers \u201cCheck Engine\u201d and \u201cPower System\u201d warnings, making the vehicle unsafe and unreliable to drive. I brought the car to Norm Reeves Honda Cerritos on 12/29/2025, and the battery\u2014still under warranty\u2014has been on backorder for over 6 months with no repair completed. The dealer repeatedly requested new diagnostic readings but has not fixed the issue. I have asked for a loaner due to safety concerns, but none has been provided. The ongoing delay leaves me with a vehicle that cannot operate safely, and Honda has not offered a timely resolution. Despite ongoing communication with American Honda Automobile Customer Service and Norm Reeves Honda Superstore Cerritos, the issue has remained unresolved.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"CLARITY PLUG-IN HYBRID","manufacturer":"Honda (American Honda Motor Co.)"}]}]}