{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746486,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/25/2026","vin":"1GKS1HKJ1GR","components":"Chest Clip, Buckle, Harness","summary":"After my child had thrown up all over the car seat her father had taken her inside to clean up and I took the car seat apart to throw the pieces into the washer to clean them. The harness strap did not come out fully clean so I contacted Graco for a replacement piece and I was told that they don\u2019t replace those and that the strap being removed totaled my car seat. It has a woven material tab that goes up through the hard plastic base and locks in by opening itself. It\u2019s essentially a T in the material so it can be folded to go back through the hard plastic base. I was told that since the manual doesn\u2019t provide instructions regarding that piece that I should know it\u2019s not to be removed. No where in the manual, on the car seat or on the strap says it\u2019s not to be removed. I did not damage/break/cut any pieces to get it in or out of the car seat. I was a mom in a panic trying to clean the car seat as quickly as possible so I could tend to my sick child. There were no warning signs telling me anywhere not to remove it. I don\u2019t want other parents to do what I did and have a totaled car seat that they continue to use. I did not have the manual at the time of removing the pieces for cleaning but I have since located the PDF and read through all 96 pages.","products":[{"type":"Vehicle","productYear":"2016","productMake":"GMC","productModel":"YUKON XL","manufacturer":"General Motors, LLC"},{"type":"Child Seat","productYear":"9999","productMake":"GRACO","productModel":"EXTEND2FIT","manufacturer":"Graco Children's Products, Inc."}]}]}