{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746554,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/25/2026","vin":"1N4BZ1BP8LC","components":"ELECTRICAL SYSTEM","summary":"My Nissan Leaf was affected in the NHTSA Recall 24V-700. We took it into the Valley Nissan of Longmont, where we initially purchased the car, on 6/19/2026. The dealership checked it out and told us it was fine, so we took the car home that day. We drove it around on 6/20/2026 and received an urgent EV service warning. The car went into turtle mode while we were driving on the highway. We called the dealer, and they said it was the code that indicated our battery was actually degraded. So, they gave us back a car that was unsafe to drive. They weren't able to look at it again til 6/22/2026, but they refused to provide us with a rental or loaner car for the weekend, despite this being our only car, and the recall specifically having a stop-drive order on affected vehicles. On 6/22/2026, we took the car in again, and they confirmed the battery was actually degraded due to the recall. Again, they refused to get us a rental or loaner car. Since Monday, the car has been sitting at the dealer, and as of 6/25/2026, we still have no information about when we will get the car back, if we can get a battery replacement, or what our options are. They have provided us with no information and no alternative vehicle, despite our car being undriveable. They said we could rent a car but refused to confirm if this would be reimbursed as part of the recall. We called Nissan Customer Affairs, and they have also been unhelpful and not provided any further information on a battery replacement or loaner vehicle. We have been calling multiple times this week to no avail. We want to have the battery fixed, but we have heard from other Leaf owners that this can take many months, and this was our only vehicle. We would not be able to have the battery replaced at no cost to us without a provided loaner vehicle. Since this comes as a result of a stop drive order recall, I think that should be provided from Nissan through direct payment rather than reimbursement.","products":[{"type":"Vehicle","productYear":"2020","productMake":"NISSAN","productModel":"LEAF","manufacturer":"Nissan North America, Inc."}]}]}