{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746645,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"06/26/2026","vin":"KM8JFCA19NU","components":"UNKNOWN OR OTHER","summary":"My 2025 Mazda CX-5 has an intermittent defect that causes Android phones connected to Android Auto through the vehicle's USB-C port to unexpectedly perform a complete device reboot while the vehicle is being driven.  The problem began in August 2025 after I purchased a Google Pixel 9. I initially believed the phone was defective and spent several months troubleshooting the phone. After the same problem occurred with my son's Google Pixel 10, I determined the issue was not phone-specific.  I reported the problem to Mastria Mazda in March/April 2026 and returned again in May 2026. I opened a case with Mazda Customer Experience on June 4, 2026. The vehicle software has been updated, but the defect remains.  The failure is random. It does not occur immediately after connecting the phone and is not associated with navigation, music, phone calls, messaging, or trip duration. It can occur once during a trip or multiple times during the same trip.  The defect has been reproduced with two different phones (Google Pixel 9 and Pixel 10) using multiple USB-C cables. The same phones were then tested using wired Android Auto in another 2025 Mazda CX-5 (loaner driven for one week), a Mazda3, a Mazda CX-90, and a Tesla. The problem did not occur in any of those vehicles. My Pixel 9 also works normally in my vehicle when using wireless Android Auto. The reboots occur only through the wired USB-C Android Auto connection in my vehicle.  This creates a safety hazard because Android Auto immediately disconnects, causing the sudden loss of navigation, the head-up display directions, hands-free calling, and voice commands while driving. The defect has occurred multiple times during Boston morning rush-hour traffic and while navigating a major highway interchange under construction where lane assignments had been temporarily changed. The unexpected loss of navigation and driver information at these critical moments creates a significant driver distraction and potential safety risk.","products":[{"type":"Vehicle","productYear":"2022","productMake":"HYUNDAI","productModel":"TUCSON HYBRID","manufacturer":"Hyundai Motor America"}]}]}