{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746775,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"06/26/2026","vin":"1FATP8EM3G5","components":"ELECTRICAL SYSTEM","summary":"The rear view camera has a recall.  I took the vehicle into a Ford dealership on 6/23/26 for this recall.  This is a risk to myself and others because backup cameras are a federally required safety feature.  This is my 2nd attempt for Ford to fix this recall at two separate dealerships.  Ford does not care about their recalls and the safety of Ford customers!  I almost hit  another car that was coming out due to the blind spots on that vehicle.  My young daughter also drives the car and this is not the 1970\u2019s as young drivers depend on that feature.  Ford said that they could not find the problem with this issue and further diagnosing must be done on my part for $198.  This is not fair to customers as this was a recall issue.  If Ford is not properly training their technicians to diagnose this issue, it should not be the responsibility of the customer to pay for their error in producing this car.   The problem has been reproduced and confirmed by a Ford dealership.  There were no warning lights or issues that were displayed.  Ford only sent out letters stating that a recall was issued on the problem.  In May of 2026 my backup camera and trunk was not working.  Ford inspected and replaced the parts on the vehicle that they assumed was part of the recall.  For a 2016 Mustang, a common cause is not just the camera itself but also wiring/connectors in the trunk area or the APIM/radio module that displays the image. If the dealer simply performed the recall software update or replaced one component and the screen is still blank, the underlying problem may not have been fully diagnosed.  This the 2nd attempt to have a recall fixed by Ford but to no avail (2 separate dealerships)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}