{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11746831,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"06/26/2026","vin":"5TDGZRAH5LS","components":"POWER TRAIN","summary":"I am submitting this complaint regarding a sudden and unexpected transmission failure in my 2020 Toyota Highlander. The vehicle experienced a major transmission malfunction without any prior warning signs, dashboard warning lights, diagnostic messages, or noticeable drivability issues. The failure occurred suddenly when the vehicle would no longer shift into reverse. When placed in reverse gear, the vehicle does not move. Additionally, when placed in drive, the transmission slips significantly, resulting in a loss of power and unsafe operation. The vehicle is no longer reliable or safe to operate on public roadways. At no time prior to the failure were there any illuminated warning indicators, check engine lights, transmission warnings, abnormal noises, or other symptoms that would have alerted me to an impending transmission problem. The lack of warning created a hazardous situation, as the vehicle's ability to accelerate and maneuver could be compromised without notice. The vehicle has been diagnosed as requiring major transmission repairs or replacement, with estimated repair costs approaching $7,000. Given the severity of the failure, the absence of any warning to the driver, and the significant financial burden associated with the repair, I believe this issue may represent a safety-related defect that warrants investigation. I am concerned that other owners of 2020 Toyota Highlanders may experience similar sudden transmission failures that could result in a loss of vehicle control, inability to maneuver safely, or exposure to hazardous traffic conditions. I respectfully request that NHTSA review this matter and determine whether a broader investigation into transmission failures affecting 2020 Toyota Highlander vehicles is warranted.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}