{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11747178,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2026","dateComplaintFiled":"06/29/2026","vin":"1FADP3K24FL","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"own a 2015 Ford Focus that has experienced repeated transmission-related problems over several years. The symptoms have included harsh shifting, hesitation, failure to shift properly, and at one point the vehicle would not shift into reverse. These transmission issues have caused ongoing concerns about the vehicle's safety and reliability. I have brought the vehicle to Ford dealerships on multiple occasions seeking diagnosis and repair. Ford replaced the Transmission Control Module (TCM) on November 16, 2024 under Ford Field Service Action 14M02 after diagnosing transmission-related problems, including Diagnostic Trouble Code P087A. Despite that repair, the vehicle continued to experience transmission-related concerns. Approximately one year later, another Ford repair order documented multiple TCM-related diagnostic codes and directed that the vehicle be returned to a Ford dealership for further evaluation. The transmission concerns persisted even after the previous TCM replacement. Most recently, I again presented the vehicle to a Ford dealership because of continuing transmission issues. I was provided an estimate of approximately $2,000 for additional transmission repairs. At the time of the estimate, I was not provided the complete diagnostic trouble codes or technician findings explaining why another major transmission repair was necessary. Over the course of ownership, I have made multiple appointments, diagnostic visits, and repair visits related to the transmission and have incurred significant out-of-pocket expenses, including diagnostic charges, towing costs, and repairs. The repeated failures and recurring transmission concerns have required multiple visits to Ford dealerships and have not resulted in a lasting repair. My concern is not only the financial cost but also the safety of operating this vehicle. Unexpected transmission malfunction can affect acceleration, shifting, and the vehicle's ability to move normally in traffic, creating a potential safe","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}