{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11747700,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"07/01/2026","vin":"JHMFL5G45PX","components":"ENGINE","summary":"I respectfully request that the Florida Department of Highway Safety and Motor Vehicles investigate Rick Case Honda for a repair I believe was performed negligently and the dealership's refusal to accept responsibility. On December 2, 2025, Rick Case Honda performed a cylinder head replacement on my 2023 Honda Civic before selling it at auction. I later purchased the vehicle on March 16, 2026, from Newton Nissan South, which had acquired it through the auction. Several months later, the engine developed an oil leak. Newton Nissan South diagnosed the leak at the front crankshaft seal using UV dye and referred me to Honda of Murfreesboro for warranty repair. During disassembly, Honda of Murfreesboro discovered a broken timing chain tensioner retaining bolt inside the engine. I met with the Service Director and a Honda North America Field Technical Specialist, who showed me the failed parts, including the broken bolt, broken tensioner, wear marks on the timing cover, and grooves in the engine block consistent with prolonged movement before the bolt failed. I was advised that this bolt requires only 7-9 ft-lbs of torque and that improper installation can cause delayed failure. Honda of Murfreesboro advised that the last repair involving removal of this component was Rick Case Honda's December 2, 2025 repair. Since then, no repairs have been performed in that area of the engine, only routine maintenance and diagnosis of the oil leak. Rick Case Honda has denied responsibility based primarily on the passage of time and changes in ownership, despite being the last dealership to perform this engine repair. I respectfully request that your office investigate whether Rick Case Honda failed to perform the repair according to Honda specifications and improperly refused responsibility for the resulting engine damage. I am seeking repair of my vehicle and any other relief deemed appropriate.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"CIVIC TYPE R","manufacturer":"Honda (American Honda Motor Co.)"}]}]}