{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11747763,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"07/01/2026","vin":"1V2DNPE82PC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I am reporting a potential safety-related defect in my 2023 Volkswagen ID.4 AWD Pro involving GPS location, SOS/Car-Net/connected services, and driver-assistance availability.  The vehicle has repeatedly shown an incorrect GPS location. Authorized VW dealers documented related SOS/connected-services concerns, including \u201cno green light,\u201d \u201cno satellites seen,\u201d an open TAC/Techline case, and no completed verified repair. On a later visit, the dealer documented that there was still no Techline update and no fault codes present for this issue.  I have been advised to wait for Volkswagen/Techline/Connected Services because the issue may require a future software, backend, or OTA update. However, the vehicle remains unrepaired while the GPS/SOS/connected-services condition continues. The absence of fault codes may mean the vehicle is not recording a conventional hardware diagnostic trouble code, but the problem is still present.  My concern is not merely an infotainment inconvenience. The issue may affect the vehicle\u2019s ability to determine or report its location, the status of SOS/connected services, and the availability of Travel Assist/adaptive cruise-related functions. I did not activate the SOS emergency button as a test because I did not want to initiate a false emergency call.  I cannot determine whether this is caused by hardware, software, backend systems, module firmware, or a combination of factors. I also cannot determine whether other vehicles are affected. I am submitting this complaint so NHTSA can review whether this GPS/SOS/connected-services condition warrants further safety review.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}