{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11747815,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"07/01/2026","vin":"5TDFZRAHXMS","components":"ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER","summary":"The back hatch of the car has issues closing regularly. Nearly half of the time you push the button to shut the back hatch when it is open it will not close and has to be shut manually. Typically, it shuts an inch or two and then beeps at you and when you push the button again nothing happens but beeping. This is an issue because it is very difficult to close. Even as a 6' 200+ lb man who does strength training regularly, shutting the back hatch is difficult to do manually let alone for my much smaller wife. This has let to her having to ask for help from strangers in a parking lot to help close the door which is unsafe, particularly since we have small children.  Toyota has acknowledged that this is a known issue and have stated that there is nothing that they can do to fix it. This acknowledgement came when the car was very new and my father was the owner and again just a few months ago when we brought up the issue again with Toyota.","products":[{"type":"Vehicle","productYear":"2021","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}