{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748058,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2026","dateComplaintFiled":"07/02/2026","vin":"JF2SKAUC2MH","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My 2021 Subaru Forester has a recurring, worsening defect in the Idle Stop/Start (ISS) system that creates a stalling hazard. When ISS shuts the engine off at a stop, the engine intermittently fails to restart when I try to move again. It cranks progressively slower, warning lights illuminate, a continuous alert sounds, and the vehicle cannot proceed until I shift to Park and restart manually. This has left me immobile in live traffic at lights, stop signs, and mid-turn.  The system also attempts to shut down in unfavorable moments, such as mid-turn, or as I am already releasing the brake (meaning it was depressed only lightly or briefly); it then tries to restart while still mid-shutdown, producing a pronounced shake.  This is not a battery-charge problem. It has occurred even when the battery tested above its rated cold-cranking amps, and after each failure the engine restarts smoothly by manual start, indicating the starter, engine, and fuel systems function normally.  I raised this before 2024, but it was not recorded until May 2024. At that visit the dealer performed the TCM reprogramming in Service Bulletin 16-147-24 (Forester, auto start/stop engine speed drop on restart) plus an ECM update. A later visit added another ECM update. A dealer has now identified yet another TCM reprogramming, quoted for a fee. The failure has persisted across all of these updates. Dealer staff acknowledge repeated customer complaints with these exact symptoms and say there is no known effective fix.  Because ISS cannot be permanently disabled through any factory control, I must remember to disable it manually every drive to avoid a restart failure in traffic.  The vehicle is available for inspection. This is an ongoing, unresolved safety defect that repeated manufacturer software remedies have failed to correct, and it can leave the vehicle disabled in live traffic.","products":[{"type":"Vehicle","productYear":"2021","productMake":"SUBARU","productModel":"FORESTER","manufacturer":"Subaru of America, Inc."}]}]}