{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748123,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"07/03/2026","vin":"5FRYD4H52HB","components":"EXTERIOR LIGHTING","summary":"We are asking for your assistance and getting our reimbursement back from Acura/Honda automotive for a safety recall for our rear tail light which had moisture which was an NHTSA safety recall  We purchased and had replaced the rear tail plate that had been recalled prior to the recall coming out. We have given them all this information and they still have not provided us with a refund for the safety recall on the tail light on our vehicle this has been going on for a couple years. The individuals at Honda automotive corporate are very disrespectful and as a handicap woman who uses this vehicle as a family vehicle it was a great essence to get the taillight part repaired and purchased because I almost got into a couple accidents because the tail lights were not working. We have submitted all our reimbursement paper to them as well as the receipts and proof of payments and they still have not refunded us we ask for your help in this matter as it is greatly appreciated because this was a safety recall and they know that, and they still have disregarded reimbursing us for the parts that we purchased prior to the recall, if you need anything else from us, we have submitted our reimbursement form our payment proof, as well as the proof that it was purchased and done at the Acura certified dealership. Our car is a certified vehicle that we purchased from Acura and we always get our work for service done at certified Acura dealerships. Any assistance in this matter would be greatly appreciated as this has been going on for a couple years and I tried to work with them, but they are very difficult in getting our money back every time they ask for something we send it and they say they need more. It is like back-and-forth. It has been an extremely stressful situation for something that is a safety issue and that was a defect by our automotive maker and we should not have to go through that as a consumer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"ACURA","productModel":"MDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}