{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748137,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2026","dateComplaintFiled":"07/03/2026","vin":"1C4PJMDX1KD","components":"POWER TRAIN","summary":"The \u201cservice four-wheel drive\u201d warning light started coming on.  I took it in to an independent, very reputable mechanic and he did a diagnostic on it. The diagnosis that came up says \u201cHas C14A7-97 indicates issue with transfer case. Transfer case would have to be removed and inspected.\u201d  The mechanic told me that Jeeps are being recalled because of this and that I should take it into a Jeep dealership.  I took it in and although other 2019 Jeep Cherokees with the same issue are being recalled for this issue, my VIN  number is not on the recall list for some reason. They told me to contact Jeep customer care which I did and they said they couldn\u2019t help me at all so I am filing a complaint and would like an investigation into this. When this issue is googled there are a lot of people that I have had this problem and it\u2019s a very expensive repair. What\u2019s going on with Jeep and why aren\u2019t they all recalled a lot of their products are having the issue.  I also called to voice this complaint and an investigation was started at that time, but when I just looked on the website today it says there are zero investigations for my car/VIN, WHY???","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}