{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2026","dateComplaintFiled":"07/03/2026","vin":"2FMPK4G90KB","components":"POWER TRAIN","summary":"After I shift out of park and start driving, my vehicle shudders and jerks. The shuddering and jerking are less noticeable the faster I go and almost goes away completely once I reach 60-70mph.   It's almost like when the car has bad gas but after testing this theory that was found not to be the case after changing to premium gas.  I took my car to Lafayette Ford located in Fayetteville, NC.  They determined that the torque converter has a shudder and also the transmission has a harsh shift from 2-3.  They said that manufacturer has a suggested fix for this concern that they recommend all of the dealerships to follow.  Per Ford, TSB 25-2154 covers this and will need to be performed.  Prior to me experiencing these issues, there were no warning lamps or messages but about 9 months earlier there was a popping noise when I turned the wheel while trying to leave a parking lot.  Popping and loud clicking and banging.    After diagnostic check, they replaced the axle assembly and front axle shaft.   The car was never the same after that work was done.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}