{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748250,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2023","dateComplaintFiled":"07/04/2026","vin":"2C4RC1N71NR","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"I am reporting an ongoing, catastrophic safety defect and corporate suppression regarding Chrysler Recall 03A (NHTSA Campaign 23V010) on my 2022 Chrysler Pacifica Hybrid. The official recall remedy has repeatedly failed to prevent total electrical system depletion and unexpected motive power shutdown in the field, leaving my family in extreme danger. On March 3, 2023, at 6,000 miles, the vehicle suffered a complete, un-warned motive power shutdown while I was driving my two young children on a rural highway. The vehicle stalled dead on an incline in the middle of a lane. The brakes failed to engage automatically, so I couldn\u2019t evacuate my children because I had to keep my foot on the brake. Cars had to swerve around our vehicle at 55 MPH, as it was on a blind corner. My children were deeply traumatized; my autistic child was completely inconsolable and now suffers from an ongoing, severe psychological fear surrounding this vehicle stopping unexpectedly. We were only saved from a crash because a passerby stopped to help after about 15 minutes. The dealership subsequently applied the Recall 03A software update and replaced the 12V battery. This recall remedy has utterly failed. The replacement 12V battery died again in May 2025 and died a third time in June 2026, proving a chronic electrical defect exists. The dealership refused to perform parasitic draw testing, refused diagnostics, and simply charged the battery, stating 'it's fine.' Chrysler corporate support subjected me to a cycle of unresponsive case managers. One manager promised a buyback review within 3 days, but instead, a subsequent manager closed my file. Corporate explicitly refused to escalate the vehicle to their STAR technical team and flatly refused to provide copies of my warranty and service records. I explained to both corporate and the dealership that I don\u2019t feel safe driving this car without further diagnostics but corporate refused to authorize, stating they stood by the dealer.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}