{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2025","dateComplaintFiled":"07/06/2026","vin":"1FMEE5BHXML","components":"UNKNOWN OR OTHER","summary":"It has now been 1 year since the recall 25V455 was issued for my 2021 Ford Bronco. I use my Bronco for business but due to the recall, it has been unable to be used due to legal reasons in my state. I have lost thousands of dollars from the vehicle sitting and Ford continues to fail to provide a timely remedy. The date of the recall being issued has been pushed back over a dozen times and now shows \"no eta\". They have no communication with their dealers as to what the delay is and Ford Customer Service will not disclose anything other then \"we will notify you when it becomes available\".   This delay, lack of communication and constant failure to uphold recall release dates are causing undue financial burden on my business and Ford displays a glaring lack of caring to get this issue resolved.   Dealerships are likewise frustrated as they are bearing the front of peoples questions and anger regarding the recall fix but Ford does not communicate anything with them.   I am formally demanding that Ford be held accountable toward being transparent with their customers. Provide timely and transparent updates on the progress toward the recall fix and ensure that progress is actually happening.   In addition, I have in my possession a 2023 Bronco's fuel pump that is a newer design that Ford has been installing in their 2023+ Bronco's. This new design is not affected by the recall and fits into my 2021 Bronco without modification. Ford has proven that they have a fix as they are installing it in new Bronco's from 2023+. When I ask if I can install a unaffected fuel pump into my 2021 Bronco to get the recall cleared, I am denied. That is unacceptable.","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"BRONCO","manufacturer":"Ford Motor Company"}]}]}