{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748704,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"07/07/2026","vin":"1FMCU0F76GU","components":"UNKNOWN OR OTHER","summary":"I am the owner of a 2016 Ford Escape. In October 2025, I received a safety recall notice regarding the rearview camera. The notice explained that the camera could fail, display a blank or distorted image, and increase the risk of a crash. Since receiving the recall notice, I have repeatedly contacted Ford dealerships to schedule the repair. However, I have been told that the replacement part is not available or that there is still no remedy available. As of today, many months have passed, and my vehicle has not been repaired. The rearview camera is an important safety feature, especially when backing up in parking lots or areas where pedestrians or children may be present. Driving without a properly functioning rearview camera exposes me and others to an unnecessary safety risk. I believe Ford has failed to provide a timely remedy for this safety recall. I respectfully request that the National Highway Traffic Safety Administration investigate this delay and require Ford to make the necessary repair available as soon as possible. This delay has been unreasonable. More than eight months have passed since I received the recall notice, yet Ford has been unable to provide the required repair. A safety recall should be resolved within a reasonable time, and I am asking NHTSA to take appropriate action to ensure that Ford complies with its obligations and protects vehicle owners. Thank you for your attention to this matter.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}