{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11748847,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2026","dateComplaintFiled":"07/07/2026","vin":"JF2GTAAC7JH","components":"ELECTRICAL SYSTEM,ENGINE","summary":"On 06/26/26, while traveling at highway speeds, the vehicle suffered a sudden, catastrophic loss of motive power in active traffic due to a blown out/melted Cylinder 4 ignition coil. This unexpected engine failure forced raw fuel into the exhaust system, causing an immediate internal thermal meltdown of the catalytic converter, rendering the vehicle entirely undriveable and creating a severe highway safety hazard.   This vehicle was previously serviced under NHTSA Campaign 21V264000 (Subaru Recall WRE-21), which was intended to permanently remedy an ECM software defect that over-energizes and melts the ignition coils. Subaru of America (Case # 260630-2101598) is denying coverage, claiming that because the recall was executed 90,000 miles/5 years ago, and because the current software Calibration ID (CID) matches their post-recall database, the thermal melting is standard \"wear and tear.\"   I am filing this complaint because a safety recall remedy must be permanent and effective. The physical evidence, a melted plastic coil housing with a hole blown through it, is an engineering impossibility under normal wear and tear and proves that the original software patch failed to permanently mitigate the high-voltage overloading defect. Over a 5-year period of gradual thermal degradation, the defect reoccurred, creating the exact highway hazard the recall was mandated to prevent. I request a federal investigation into the long-term efficacy and failure rates of the WRE-21 software reflash.","products":[{"type":"Vehicle","productYear":"2018","productMake":"SUBARU","productModel":"CROSSTREK","manufacturer":"Subaru of America, Inc."}]}]}