{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749047,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"07/08/2026","vin":"5NMP5DG1XSH","components":"ELECTRICAL SYSTEM","summary":"WHAT FAILED: The 12-volt battery / no-start system. Beginning XXX, my 2025 Santa Fe Hybrid (bought new XXX suffered seven (7) sudden 12V battery failures causing a complete no-start. Each time the vehicle became inoperable with no warning, stranding my family - including two minor children (ages [XXX] and [XXX]) - and requiring roadside assistance and towing. Events: XXX (tow), 1XXX; the vehicle has sat immobilized at the dealer since XXX (~113 days). 5 dealer repair orders are attached to this complaint.  SAFETY RISK: A repeated no-start can strand occupants in unsafe locations and prevent the vehicle from starting in an emergency. Once it had to be extracted from inside our garage by AAA after a 3+ hour wait; on XXX the battery died ~2 minutes after a jump-start, before I drove away.  CONFIRMED BY SERVICE CENTER: Yes. AAA certified 0% state of charge at each failure; an independent OBD scan showed 4% ('Not Getting Full Done'). Hyundai issued TSBs 26-01-016H (XXX) and 26-01-016H-1 (XXX) identifying the root cause as the Fingerprint Module (FPM) failing to enter SLEEP mode when the ignition is off, draining the 12V battery - the exact defect my vehicle showed, and it applies to my vehicle. An OTA remedy released the week of XXX was never applied.  INSPECTED BY MANUFACTURER: Yes - the dealer and a Hyundai field engineer inspected it. The dealer repeatedly blamed my behavior (windows down, unlocked doors, short commutes ~20 mi/day); its own draw test showed no draw, yet the diagnosis was never corrected. A Final Repair Opportunity in Jan 2026 did not fix it; failures recurred XXX and XXX As of this writing (XXX) the vehicle remains at the dealership since XXX without any status on repairs done or pending.  WARNING SYMPTOMS: Sudden no-start / no-crank with no prior warning lamp, beginning XXX and recurring repeatedly.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"HYUNDAI","productModel":"SANTA FE HYBRID","manufacturer":"Hyundai Motor America"}]}]}