{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749496,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2026","dateComplaintFiled":"07/10/2026","vin":"5UXJU4C0XM9","components":"STEERING,POWER TRAIN","summary":"I am reporting a front differential/front drive axle failure and a separate steering wheel/steering column adjustment issue.  The vehicle was brought to an independent BMW/German repair shop for a routine oil change/inspection. The shop advised me that the front differential/front drive axle assembly had failed or was severely damaged and needed repair/replacement. The vehicle/component is currently at the shop and should be available for inspection upon request.  I am concerned this could put my safety and others at risk because the front differential is part of the AWD drivetrain. If it fails further while driving, it could affect drivability, traction, or vehicle control, especially at speed or in poor road conditions. The issue has been confirmed by an independent service center. To my knowledge, it has not yet been inspected by BMW, police, insurance, or government reps. A third-party warranty inspector may inspect it before repair. The exact cause is UNKNOWN.  I was told BMW appears aware of this issue because the replacement part has a newer/superseded part number. This suggests BMW may have revised or updated the original part. I do not know if BMW has formally acknowledged a defect, but I am concerned this may be a broader issue given the low mileage.  Separately, the power-adjustable steering wheel/steering column sometimes makes a grinding/vibrating noise when I start the vehicle and the wheel automatically moves out/down into the driving position. There were no warning lamps or dashboard messages. The exact date it first appeared is UNKNOWN, but it has occurred more than once. I previously raised this type of issue with a BMW dealer and was told it was a known issue. The exact cause is UNKNOWN. I am concerned it could involve the steering column adjustment mechanism or related components.  I am reporting both issues because the vehicle is low mileage and I am concerned they may be safety-related defects rather than isolated maintenance items.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}