{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749554,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"07/10/2026","vin":"2C4RC1L71JR","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"We purchased this 2018 Chrysler Pacifica Hybrid about a year ago from a dealership in Florida, and the vehicle is now located in [XXX]. The issues involve a malfunctioning high\u2011voltage hybrid charging system/battery and a possible steering or suspension component failure. For now, the vehicle has been under dealer inspection since XXX. Our family\u2019s safety is at risk due to a charging failure in which the vehicle consistently stops charging after reaching 2\u20133 bars when plugged.  I must unplug and reconnect the charger multiple times to resume charging, and this behavior occurs every time the vehicle is charged now. Last week, when the vehicle was fully or nearly fully charged, a \u201crotten egg\u201d odor entered the cabin, especially in the middle and rear seat area. The smell consistently appeared only after charging and was concentrated near the area where the high\u2011voltage battery is located. Prior to these failures, the only warning was an intermittent Check Engine Light. Another issue, we also experience a metallic spring\u2011like noise during hard turns in both forward  while parking. As of the dealer\u2019s initial observation on XXX, their notes state: \u201cElectrical System \u2013 replace battery. Repair \u2013 Found battery is the incorrect one installed in the vehicle for an EV system. On the van not charging fully. Chrysler corporation is aware of the issue and is working on a technical service bulletin/possible recall by the end of the year. That needs to be complete first before tech would advise that the customer\u2019s charging cable is not working properly.\u201d As i understand, we need to change other small battery with right specifications.   Although there are currently no open recalls on our specific vehicle, the electrical burning odor has left us extremely concerned for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}