{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749604,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"07/10/2026","vin":"3VVRB7AX7RM","components":"ELECTRICAL SYSTEM","summary":"\u2022 Day of delivery. Had trouble connecting iPhone to vehicle. Once connected, Google Maps was not functioning properly. Dealership unsuccessfully tried to trouble shoot over the phone and brought car back same day for investigation. They claim they could not find anything wrong and brought car back to me. \u2022 Infotainment system randomly reboots mid-drive. Screen goes blank/black for about 10 seconds, then VW logo appears and the system boots back up. \u2022 Google Maps navigation won't start. Have to exit and re-enter the destination, sometimes twice before it functions properly. \u2022 iPhone connects and immediately disconnects within a second, repeatedly. \u2022 System says iPhone is out of range, whether it's connected via a genuine Apple cable or Bluetooth. \u2022 System \"deletes\" phone. It fails to find or recognize iPhone, despite being previously registered with vehicle, requiring me to re-pair it. \u2022 Connectivity loop, and reboot issues persist regardless of whether the phone is connected to Bluetooth or via an authentic Apple USB cable. \u2022 SiriusXM connection failure. Preset stations will not load as the system is frozen in \u201cInitializing\u201d mode, , locking me out from changing the stations. It remains stuck on whichever station it was left on during the previous drive. \u2022 Software Update 0890 bug. Lost volume control of the radio following update \u2014 when volume is muted, changing the station automatically unmutes it, and it also randomly unmutes it even when the station is unchanged for a period of time. Also unmutes while Google Map gives verbal instructions. \u2022 Setup Wizard bug. Following dealership having reinstalled software (which did not solve any of my issues), the setup wizard appeared on the screen at every vehicle startup, even after repeatedly selecting \"End\" or \"Don't Show Again\".  All of these issues were initially sporadic, but have exponentially increased in frequency over the past 3-4 months.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}