{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749633,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2026","dateComplaintFiled":"07/10/2026","vin":"5FNRL6H91KB","components":"SUSPENSION","summary":"I am reporting a safety concern involving the rear shock absorbers on my 2019 Honda Odyssey Elite.  At 60,852 miles, the rear shocks failed and caused a significant vehicle handling problem. While driving on the highway at speeds of 65\u201370 mph, the vehicle would experience sudden steering jerks when hitting bumps in the road. The steering wheel would twitch unexpectedly, and the vehicle would momentarily move to the left or right, creating a loss of stability and reducing driver confidence and control.  This condition was especially concerning at highway speeds because it created the feeling that the vehicle could unexpectedly change direction when encountering road imperfections. I believe this presented a safety risk to myself, my passengers, and other motorists.  The vehicle was inspected and repaired on XXX, at Matthews Honda in [XXX]. The rear shocks were found to be blown and required replacement. The rear shocks were replaced the same day. After the repair, the steering jerking and instability immediately stopped, confirming that the failed rear shocks were the cause of the problem.  Matthews Honda has performed the routine maintenance on this vehicle throughout my ownership. The vehicle has been regularly serviced and maintained in accordance with recommended maintenance schedules.  The vehicle was serviced at Matthews Honda in March 2026. As part of that visit, I received a multipoint vehicle inspection report. The inspection checklist showed a green check mark for Shock Absorbers/Struts, Suspension, Tie Rod Ends and Boots, and Steering Gear and Dust Seal, indicating that no issues were identified in those areas at that time.  Approximately four months later, on XXX, at 60,852 miles, the rear shocks were found to be blown and required replacement due to the handling and steering stability issues described in this report.  During my visit for this repair, I was informed by service department personnel that they had been seeing an in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}